Ixion policy statement
As trade agents and supplier of technical & industrial components and raw materials Ixion is known for flexibility and customer focus.
Our policy is to:
- follow the legal and safety regulations of the government, our clients and our suppliers.
- communicate clearly regarding price, lead time and quality.
- strive to built a bond of thrust and long time relationship with our supply chain partners and customers.
- handle complaints carefully and reasonably.
- guide our partners and customers to proces improvements.
- take steps to minimize our footprint.
To secure our customer satisfaction our processes are managed according the ISO 9001:2015 guidlines. We will continue to improve our processes to stay ahead and serve the market with highest quality products and services.